What We Do
Our service is for you?
If you are a ship owner, ship manager or manning agent without your in-house insurance department, we can provide our services to you. Why to have hassle of sourcing, employing specialized and experienced staff or training your existing staff for P&I claims handling when you can simply outsource handling of any type of P&I claims to specialists knowing that any of your vessel operations challenges will be efficiently handled and your crew on-board is getting your maximum care while you save time and money with us.
How we can help you?
We specialize in:
- P&I claims handling
- P&I crew claims
- Personal injury, illnesses, disability, death cases
- Medical evacuations
- Disembarkations on medical grounds and case management in home country
- Cost containment
We provide simple and “client carefree” bespoke claims handling solutions when for a competitive monthly fee, you receive complete piece of mind knowing that, in the unfortunate event of any marine incident/accident or crew illness or injury, we will cater for all your needs, saving you both time and money. You will not get batten down in matters that will distract you from the daily operation of your core business.
How do you monitor our performance?
Quite easy. At the end of each month we shall provide you with monthly report of all claims (including potential claims) happened on board your vessels. This way you can actually foresee your expenses rather than pay “whatever has been served to you”, especially if your vessels are managed by others and when usually you have no say or no involvement into the claims process.
Why outsource your claims handling if your employees can handle the claims?
Everyone can handle marine claims. If you already have people in your operations or technical or crewing department handling the claims you can easily say “there is no need for ELTA, I have people handling the claims”.
Claims are being handled but the question is how. How do you know that these claims are being handled the best possible way? And that your money is saved along the way?
Let us use a simple comparison here.It is like driving a car. “We all know to drive but not everyone is like Lewis Hamilton who drives in Formula 1”.
If you entrust your claims & crew to ELTA, you can be carefree because your claims will be managed in the most professional manner. Claims handling was the only job we were doing for many years so we became highly specialized and we pay attention to details, we know which are the best & most efficient practises so you will waste no more time and no more money. Guaranteed.